Frequently asked quetions
I edit the DVD/video files further myself?
DVD doesn't play on the computer.
What types of DVD can my computer play?
My DVD is damaged or is full of dirt and that causes it to not
While copying documents, my computer tells me there is not enough space
although my hard disc is not full yet.
How do I solve this?
can't read mini-DVD's on the computer. How do I solve that?
connect Dazzle DVD Recorder HD on Microsoft Windows 8.1 and the
device doesn't get recognised.
1. Can I edit the DVD/video files further myself? TOP
Yes, this is possible. To edit a video afterwards we advice to
let them be saved on a hard disc/USB stick. These files will be
easy to read into editing programmes without the loss of quality
You can also take the video from the DVD, but this will take
some of the quality. While DVD files are first compressed to
You can choose out of many programmes to edit the video. The
next three kits are very popular at the moment:
- Magix Video Deluxe
- Pinnacle Studio
- Adobe Premiere Elements
Here is a link to a test of video editing programmes for
(it is in Dutch)
See our webshop for software and hardware if you would like to
read or edit your own video:
Pinnacle Studio: films with explanation of how to use the programme:
(again in Dutch)
We also give lessons/instructions for working with for instance
2. My DVD doesn't play on the computer. TOP
To play a DVD, you need to have a DVD programme or MPEG2 codec
installed. Microsoft Windows in commonly not equipped with
this. Known commercial programmes are for instance
Intervideo WinDVD and Cyberlink PowerDVD. You can download a
free programme on:
3. What types of DVD can my computer play? TOP
Almost all DVD players purchased after 1-1-2005 should be able to play
DVD-R and DVD+R. While older DVD players can mostly play only
DVD-R or DVD+R. To see what format your DVD player can handle
. See for instance
or read your manual. We always use DVD+R in this principe because this
format is especially made to put on video. If the DVD won't work at your
DVD player, tell us what type of player you have and we make sure
that you get the DVD right format without having to pay the extra
4. My DVD is damaged or is full of dirt and that causes it to not play right.
for tips to rinse the DVD.
5. While copying documents,
my computer tells me there is not enough space although my hard disc is not full yet.
How do I solve this? TOP
The hard disc probably has the FAT32 filesystem. Files can't
be bigger than 4GB. You can solve this by using the NTFS file system
. For more information about this
(again in Dutch)
6. I can't read mini-DVD's on the computer. How do I solve that?
Important is that the mini-DVD is finalized. This is possible on the
camera on which the mini-DVD is recorded. The mini-DVD should be readable
in the computer with folders such as "VIDEO_TS" and
"AUDIO_TS". If this is not the case, there is a possibility that the
DVD-reader in the PC isn't compatible with the mini-DVD. If you cannot
find out, we can transfer your mini-DVD diskettes to DVD or external
drive (as video files). For this see:
7. I connect Dazzle DVD Recorder HD on Microsoft Windows 8.1 and
the device doesn't get recognised. TOP
You can solve this by downloading the newest drivers on the site of